All products on our site are 100% authentic. We do not accept or sell non-authentic products.

All products’ condition is clearly stated in each listing. Please pay close attention to the photos and detailed description. The condition of each product is described as follows:

New with tag
The product is brand new with its tag.

New
The product is new but unlabeled

Excellent condition
The product appears as new and has no signs of wear.

Very good condition
The product has some minor signs of previous use, but is still in very good condition. Any defects or signs of wear are mentioned in the description and shown in the photos.

Good Condition
The product is quite worn but in good condition. It has some signs of wear. Please pay close attention to the detailed description and photos we provide.

Sizes usually vary from designer to designer, so please pay attention to the size stated in the listing. We make sure to take the exact measurements of all products so that you have all the information you need before finalizing your purchase. If you still want to try something before you buy it, you can choose to pay and pick up in store. In this case, your order will be held for 24 hours (next business day if it is a weekend or holiday) and then it will be cancelled.

For more information and assistance, please do not hesitate to contact us.

Yes. Items may be returned for a full refund within 14 days of receipt only if they do not match the description on the website or if the buyer proves via a certified authenticator company (such as caroldiva.com, bababedi.com, etc.) that they are not authentic. In order to receive a refund, you must provide us with the certificate of non-authenticity and the LE TRESOR security label intact.

Exchanges can be accepted in special cases and conditions. You can contact us for more information about exchanges.